soft-rejection
by onlinelife on Oct.21, 2009, under life log
We were hesitant to turn this information over because we didn’t want to encourage gaming of the system; yet if we didn’t turn this info over, we’d have to manually tell the member the same information when they emailed asking for help as to why we didn’t accept the article.
In 2008, one of our larger member-user-experience priorities is to provide more information when an article is soft-rejected so that the member can solve their own problems faster.
BTW, since I’m using the words “soft-rejection”, I thought I’d define it: It means we like you and your article and think we could possibly still accept your content if you were able to fix one or a few small issues to make it compliant with the spirit of our editorial guidelines. “soft-rejection” is more like “not accepted yet…” and we’ll help you discover what needs to be done to get it accepted.
